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Best answer

Zapier Webhook Output Bug

  • June 23, 2025
  • 16 replies
  • 185 views

It looks like the Webhook zap is not returning any “data out”

 

For my POST Webhook, I am sending in a call to get an access token which completes successfully (I can recreate with Postman) but nothing is returned in the “data out” section

Best answer by SamB

Hey folks 👋 

@benjamin.newman, ​@LakesTriggers, ​@RoopSD, ​@andyj and ​@ZapWiz, really sorry you all ran into this issue with our Webhooks app. Thanks so much for bearing with us while we worked on getting this resolved.

I did some checking and can confirm that both a bug report and incident were opened for this. The good news is our engineers have since resolved the issue, so things should be back to normal now.

Here’s the latest from the incident report page in case anyone missed it:

7422ee51e7c7d4b4d124a9cbc3e8727a.png
 

If you run into any more trouble, please don’t hesitate to reach out to our Support team so they can flag it to our engineers as quickly as possible. And of course, feel free to reach out to the Community too. In the meantime, happy Zapping! ⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

16 replies

@benjamin.newman Webhooks by Zapier just pushed a new update/version.  This has broken many things.  We are seeing the same issue.


  • Author
  • Beginner
  • 5 replies
  • June 23, 2025

@LakesTriggers  Thanks for confirming that it’s not user error on my part! Looks like it started for us as of this morning so that timeline tracks


@benjamin.newman I guess the engineers are working on it and expect it to be fixed in 1 to 2 hours...


  • New
  • 1 reply
  • June 23, 2025

Having the same issue. Causing issues with existing runs as well. Nothing noted yet on Zapier’s status page for an outage. 


  • New
  • 2 replies
  • June 23, 2025

Hi, I’m seeing this as well.  Started either on or after Saturday.  Just getting no data out for json responses.

The only thing I can see of any note (apart from it not working) is that on the flow diagram on the last one that worked ok it shows ‘Webhooks by Zapier (1.0.26)’, whereas every one that has not worked since then just shows ‘Webhooks by Zapier’

This is a royal pain, it’s broken functionality for my availability checks and 2 complete automations.

I’ve only just started using Zapier in anger recently.  Does this kind of thing happen often?


  • Author
  • Beginner
  • 5 replies
  • June 23, 2025

@andyj I cant speak for Zapier, but this is the first issue ive noticed in the last year or so ive been using the tool


@andyj It is a royal pain.  This has broken 25 of my zaps...


  • New
  • 2 replies
  • June 23, 2025

@benjamin.newman thanks, that’s re-assuring.  I just decided to go all in on Zapier to save time etc and then… Hopefully just a blip.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • June 23, 2025

Hi ​@LakesTriggers ​@benjamin.newman ​@RoopSD ​@andyj 

You can submit tickets to Zapier Support to report a bug here: https://zapier.com/app/get-help

Also, check the Zapier Status page: https://status.zapier.com/


  • Author
  • Beginner
  • 5 replies
  • June 23, 2025

Thanks ​@Troy Tessalone is this one known or would it be helpful for me to log another bug ticket?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • June 23, 2025

@benjamin.newman 

Known and ongoing incidents should be reflected on the Zapier Status page incident history: https://status.zapier.com/history

As of this writing there are no current/recent incidents related to this issue.

Best to submit a ticket with Zapier Support: https://zapier.com/app/get-help


  • Author
  • Beginner
  • 5 replies
  • June 23, 2025

for anyone reading, I have logged a ticket with Zapier, will post updates in this thread if I get a response/resolution


  • Beginner
  • 1 reply
  • June 23, 2025

Yeah we are seeing the exact same issue, version change, no data out etc.

We see in our zap histories that it started failing 19 hours ago.

Thanks all for their info and details to confirm the issue, as Zapier support are not helping yet.


SamB
Community Manager
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  • Community Manager
  • 9676 replies
  • Answer
  • June 24, 2025

Hey folks 👋 

@benjamin.newman, ​@LakesTriggers, ​@RoopSD, ​@andyj and ​@ZapWiz, really sorry you all ran into this issue with our Webhooks app. Thanks so much for bearing with us while we worked on getting this resolved.

I did some checking and can confirm that both a bug report and incident were opened for this. The good news is our engineers have since resolved the issue, so things should be back to normal now.

Here’s the latest from the incident report page in case anyone missed it:

7422ee51e7c7d4b4d124a9cbc3e8727a.png
 

If you run into any more trouble, please don’t hesitate to reach out to our Support team so they can flag it to our engineers as quickly as possible. And of course, feel free to reach out to the Community too. In the meantime, happy Zapping! ⚡


  • Author
  • Beginner
  • 5 replies
  • June 24, 2025

Awesome - thanks for the update ​@SamB 


SamB
Community Manager
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  • Community Manager
  • 9676 replies
  • June 30, 2025

You are most welcome, ​@benjamin.newman 🤗 Hope you have a great week!