Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi Guys,

New to Zapier here.  I setup a Zap which takes data from a jotform and passes it to the POST webhook to prefill a form on another website and then submit it.  It worked the first time and the website returned the webpage showing confirmation that the form was submitted. 

HOWEVER, the second time I “retest”ed the step (with same email - a mistake on my part), the website returned an error page, whatever, something that wasn’t a confirmation that the submission went through successfully.  I tried again with completely different data, again error page.

I am not sure how to troubleshoot this.  I have coded a python script to execute the same POST request to the same form and it works every time I run it.  So it must be something to do with my Zap setup.  Here is the zap:

 

Hi @crmuser789 

There is a Code app that supports Python if you want to try that: https://zapier.com/apps/code/help

@crmuser789 

Try removing the {{ and }} in the URL of the Webhook step.

Check if you need to set Headers and/or Authorization.

 

I tried removing the braces.  It seems the problem was that if in draft mode, I Retested the Step, it would work.  

There also seems to be a difference between turning ON (the slider button) the zap vs. Publishing it.

with ON, the zap would not work, somehow the last POST step wasn’t using the updated data.

but when I published it and triggered the zap, then the data was all working and the POST was going through.

It must have been that I wasn’t running it on the right version of the zap or something.

Terms & Conditions