Hello I am from Freshworks and we have Zapier app deployed in Freshchat/Freshsales and Freshdesk Market place.
Our customer has a requirement where they want to connect OpenPhone application with Freshchat such that the call are converted to our conversations in Freshchat. they wish to do this using zapier as we have this app in our instance. We have our open APIs to create a conversation. Could you please let us know if this use case is feasible by making some custom enhancements in the App or any other way to do the same.
Our APIs: https://developers.freshchat.com/api/
Can we also discuss this use case over a Zoom call?
https://www.freshworks.com/apps/zapier-for-freshdesk/