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Zapier changed the way how to parse JSON

  • 8 February 2021
  • 3 replies

I recently notice Zapier changed the way how to parse JSON data, I have JSON data like:









before Zapier flat data to User_Address_City, but now, first level and second level is fine, but city not able to be find as token.


Instead change our data model, is there easy way to change settings and make it work. thanks.



Best answer by SamB 22 September 2021, 16:51

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3 replies

Userlevel 7
Badge +12

Hi @dzhu2005 

What app are you using? Are you retrieving this data from a webhook action? 

Hello, I created another question, maybe the new one is more easy to understand.


My app is Scarlett Network - BETA

Userlevel 7
Badge +11

Just wanted to follow up here to add that it appears that the second level of JSON data that isn’t being parsed correctly is nested JSON data.

For anyone that’s also having issues parsing nested JSON data, there’s a related article in Community that talks about how to parse nested JSON data that would be helpful :)