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Hey guys,

I am working on a Zapier automation but after my custom webhook request, it always times out. It is a custom webhook POST request where I generate a video from certain files. But it take around 1.5 minutes to generate the video. It is not possible to split it up in 2 or 3 separate webhooks. 

Is there a solution or workaround to fix this issue? It’s almost the last step, I want to upload to YouTube, but I cannot add a single event after this one yet.

 

Hi ​@Cerikis 

Zaps steps need to complete under 30 seconds or the Zap step will timeout.

Try doing an async implementation.

This generally involves sending the API request which would return an ID that you can delay, then later query to get the finished record.

Another similar approach is to send the API request, then have a webhook trigger another Zap when the record is ready.

​Hey ​@Cerikis, just checking in—were you able to get things working using either of the approaches Troy suggested?

Let us know how it’s going! 🙂

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