I have a Zap which has 9 steps, the first 7 steps execute perfectly. However the last 2 steps in the Zap seem to be running 3 times.
Step 8 - Send email using Gmail (running 3 times)
Step 9 - Webhooks POST (running 3 times)
I have attached screenshots for reference.
Thank you
Best answer by Troy Tessalone
@Mitchell Zezima
You can try reaching out to ZapierSupport to see if they can detect anything deeper in the Zap Run logs to pinpoint if the issue is on Servicem8 side or the Zapier side: https://zapier.com/app/get-help
If the issue persists, consider adding additional logic to the Zap to check if the form response has already been handled.
Hi yes of course. The trigger is a Form completion on our job management system (Servicem8).
May be worth mentioning that the trigger hasn't changed, but its only since adding the final 3 steps that this issue has occurred (may or may not be linked).
You can try reaching out to ZapierSupport to see if they can detect anything deeper in the Zap Run logs to pinpoint if the issue is on Servicem8 side or the Zapier side: https://zapier.com/app/get-help
If the issue persists, consider adding additional logic to the Zap to check if the form response has already been handled.