Hi,
I’m trying to set up a zap to register users who submit a specific form to a specific webinar on webinarJam. To do this I’ve made a zap with 2 webhooks. This is the first one, which is working.
And this is the second, that I have some issues with. Could anyone please help me to fix it?
Hi
What specific issue are you having?
Post screenshots of the encountered error.
Make sure to test your Zap trigger webhook so you have data to use to configure the Zap action steps.
Hi Troy,
This is what I get after testing the zap.
The error you're encountering with the "WebHookCLIAPI@1.0.7" step likely stems from an issue with the data being sent in the POST request. The error message "The app returned 'error'" is a generic response indicating that the receiving server (in this case, WebinarJam) did not accept the request as valid. One potential issue could be with the dynamic fields like {{279975604__first-name}}, {{279975604__last-name}}, and {{279975604__email}}. If these placeholders are not being replaced with actual data, the server might reject the request due to missing or malformed data.
To resolve this, first ensure that the previous step in your Zap is correctly outputting data that can be used in this step. The output {"_zap_data_was_skipped":true} suggests that the previous step might not have produced the expected data, which could lead to the placeholders not being populated. Double-check the configuration of the previous step to ensure it is set up to pass the necessary data. Additionally, verify that the API key and other static fields are correct and that the receiving endpoint is expecting the data in the format you are sending. You can also use Zapier's built-in "Test" feature to manually run the Zap and inspect the data being sent to identify any discrepancies.
Did you test your Zap trigger step in the TEST tab?
Did that return record examples with data to use to configure and test your Zap action step?
The screenshot shows variables mapped from Zap step 1 that are either invalid and need to be remapped or that the Zap trigger step was not tested to return data fro those variables.
To add more context, each Zap with a Webhook Catch Hook trigger gets a unique webhook URL.
For data to be sent to a Zap webhook URL, you need to test in the origin app that fires the webhook URL and includes a data payload.
Help links for using Webhooks: https://zapier.com/apps/webhook/integrations#help
Yes!
I tested them, please see screenshot below.
For the field Wrap Request In Array, if I select ‘false’ I don’t get error in Zapier, but I don’t manage the contact to be registered to the webinar, if I selct ‘true’ I get an error.
Many thanks for your time.
Salvo
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing sensitive details.
Header should be
Content-Type: application/json
Thanks but I keep getting error.
Would you be able to have a look and fix it? If so, please send me an email to --Details removed by moderator-- and give me a quote!
Salvo
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing sensitive details.
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