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Question

Why won't my form submission details turn up on the slack channel though all integrations are clear via Zapier?

  • August 16, 2023
  • 2 replies
  • 16 views

EmGEE

Hi, we’ve just created a new site on webflow and set up the pathways to trigger an alert into our slack channels every time there’s a form submission. However, the zap isn’t working just the slack pathway. The rest of the triggers, like sending an automated email work. I want to know if the issue is that we have to input a webhook into the integrations section on webflow’s back-end. If so what’s the process? If not, what could be the cause of this issue? Thanks so much!

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 16, 2023

Hi @EmGEE 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured along with any encountered errors and more context about the issue you are trying to resolve.


EmGEE
  • Author
  • New
  • August 17, 2023

Thanks so much for your response. It was an error in the SFDC step Id code. It works now :)