Hi. I want to create a new ticket on Pylon (customer service ticketing platform) whenever a new incident is triggered on a specific Pagerduty service.
The “test” step succeeds for the Pagerduty step, but it seems like something is wrong. When I go to configure the next step (ping API for pylon to create a new ticket), none of the options of input fields from my previous step seem to include a simple title or description.
Here’s the pagerduty step “succeeding”. It always shows this test incident and never any real incidents that have actually been triggered on my pagerduty service.

There are many input fields that show up in this dropdown, but very few of them seem to have any data associated with them. I wouldn’t expect “Event Data Title” to be empty.

Any idea what’s happening here?