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Question

webhooks just don't come through

  • September 13, 2024
  • 2 replies
  • 17 views

Hello! Since yesterday, around 3 PM CET, I stopped receiving webhooks in Zapier. There's no error message or any notification; the webhooks just don't come through. I tested sending from the CRM to the test environment, and everything works fine. I also tested sending from the test environment to Zapier, and that works too. However, the webhooks from my CRM system to Zapier have stopped coming through. The support teams of both the CRM system and Zapier couldn't provide any solution. What should I do?

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 30739 replies
  • September 13, 2024

Hi @Liga der Roboter 

Make sure there is a timestamp value as part of the webhook data payload to make the data unique.


SamB
Community Manager
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  • Community Manager
  • 7304 replies
  • September 20, 2024

Hi @Liga der Roboter 👋

How are things going on this, did you manage to get the webhooks triggering your Zaps again by ensuring there’s a unique timestamp in the webhook’s payload as Troy suggested? 

Keen to ensure you’re all set here so please let us know whether you’re still having some trouble getting those webhooks trigger your Zap - happy to assist if you’re stuck at all! 🙂