Hi @TBX 

Good question.

Please post detailed screenshots with how your Zap step is configured along with the encountered error to give us proper context, thanks.

@Troy Tessalone hi! thanks for your interest, i just attached the images.

@TBX 

You may need to add additional Headers as per the Freshdesk API: https://developers.freshdesk.com/api/#filter_tickets

Content-Type: application/json

Try moving the query string parameters to the Query String Params section.

LEFT | RIGHT

query | "tag:XXX"

I did that, but didnt work.  ill try to add the content-type header

Its not working :(

@TBX 

We’d need to see full updated screenshots with how your Zap step is configured.

@Troy Tessalone here the screenshots

@TBX 

This need to be in the Headers section

@TBX 

Try unescaping the encoded characters to be just

"

Thank you so much @Troy Tessalone  i didnt realized i didnt add the header right.  With that change and just using regular quotation marks it worked!

Hi man, I would have the same prob. I’m trying to confingure this API integration: 
https://apolloio.github.io/apollo-api-docs/?shell#people-api 

I would love to integrate the search function. 
I set it up as in attachment, but the system tells me “API Key required” 

Thanks for your time

 

Hi @Jacopo Naidi 

It would be best to post your own topic so it gets proper attention, thanks.

Im trying to set a webhook, and when i configure it on webhooks it returns an error “Failed to create a request. But I type everything correctly. 

And I get this error message : The error "application/json is not a legal HTTP header value" is due to an incorrect header value. In your input data, the "Content-Type" header has an extra newline character (\n). To fix this, remove the newline character so it reads "Content-Type": "application/json". This should resolve the error. See screenshot in attachment. What could be the problem ?