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Using Webhooks to update Wrike Task Due Date

  • November 12, 2024
  • 4 replies
  • 31 views

I have a zap that was working fine but isn’t anymore (despite saying it was a success). I am trying to update the due date of an existing task. All the steps are working except for this. Below is how I have configured the  zap and the output of the test. Why when I configure is it showing the right date but its not actually putting the right date when I test???? It should be the dame date for both start and due. 

 

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4 replies

Troy Tessalone
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  • Zapier Expert
  • 30727 replies
  • November 12, 2024

Hi @TriageC 

Try testing with the Zap live, then check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

Depending on the app API endpoint documentation you may need to adjust the Timestamp format and account for time zones.

What is the link to the app API endpoint documentation you used to configure the Zap step?


  • Author
  • Beginner
  • 2 replies
  • November 12, 2024

@Troy Tessalone Thanks so much for the response. I did run it live and its still not working even though I am getting a “success” for all of the steps. Other pieces of zap using webhooks are working (i.e., updating status and adding a comment.” But the pieces around the date are not working - and its not just the time, the date is incorrect as well. This is the link I am using 

https://www.wrike.com/api/v4/tasks

 

I would really appreciate any suggestions. Thanks! 


Troy Tessalone
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  • Zapier Expert
  • 30727 replies
  • November 12, 2024

@TriageC

Here is the link to the Write API endpoint documentation: https://developers.wrike.com/api/v4/tasks/

 

NOTES

  • Format for the JSON is wrong
    • Use this JSON format
      {
        "dates": {
          "type": "Planned",
          "duration": "480",
          "start": "2024-11-19",
          "due": "2024-11-19"
        }
      }
      

       

  • Fields
    • duration
      • Expected in minutes
        • Rather than a value of: 1 day
    • start
      • Format: yyyy-MM-dd'T'HH:mm:ss ('T'HH:mm:ss is optional)
        • Must match exactly
          • Remove the trailing Z
      • If you only need to set the date, then make sure to format to only output the date in step 14
    • end
      • Format: yyyy-MM-dd'T'HH:mm:ss ('T'HH:mm:ss is optional)
        • Must match exactly
          • Remove the trailing Z
      • If you only need to set the date, then make sure to format to only output the date in step 14

 

 

 

In the Zap Runs history details for a step, you can view the “LOGS” tab to see the underlying API request/response to help you troubleshoot: https://zapier.com/app/history/


Troy Tessalone
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  • Zapier Expert
  • 30727 replies
  • November 12, 2024

@TriageC 

if you still need help, post updated screenshots showing how your full Zap step is configured in EDIT mode with the field mappings.