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USER_DUPLICATED (HTTP Status Code: 409)

  • June 13, 2023
  • 3 replies
  • 919 views

Error 409
Hello
Can anybody, tell me what error type is this:USER_DUPLICATED (HTTP Status Code: 409)
My purpose is to send a facebook lead to my crm.
Thnaks

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 13, 2023

Hi @Error 409 

Good question.

We’d need to see how your Zap POST Request step is configured and to know which API and API endpoint you are using. (link to docs)


Error 409
  • Author
  • New
  • June 13, 2023

Hello,

My setup is.

My client CRM is custom made.

The goal is to send facebook form leads to my client CRM 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 13, 2023

@Error 409 

It’s likely the custom client CRM has deduplication logic enabled/enforced.

You’ll have to determine if there is the ability to do one of the following with other app API endpoints:

  1. Find else Create
  2. Create/Update (aka Upsert)