I am trying to have Zapier catch a file in a hook and add that to a Zendesk ticket. The file isn’t properly coming through in the hook. Do you have any examples of making this type of configuration work?
Question
Uploading Files to attach to Zendesk tickets
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+14- Zapier Orchestrator & Solution Partner
Hi
Please post screenshots with how our Zap steps are configured as well as examples of the data points.
- Beginner
Hi
Before I send screenshots of everything is this type of behavior something you support? Additionally how does Zapier accept the file? Through a normal POST request? Is there anything specific the POST request needs to contain for the file to be accepted?
+14- Zapier Orchestrator & Solution Partner
Here’s how to use files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps
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