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I am trying to have Zapier catch a file in a hook and add that to a Zendesk ticket. The file isn’t properly coming through in the hook. Do you have any examples of making this type of configuration work?

Hi @Support 

Please post screenshots with how our Zap steps are configured as well as examples of the data points.

Hi @Troy Tessalone , 

Before I send screenshots of everything is this type of behavior something you support? Additionally how does Zapier accept the file? Through a normal POST request? Is there anything specific the POST request needs to contain for the file to be accepted?

@Support 

Here’s how to use files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

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