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I have a zap that creates an object in SAP following a checklist filled in Mela Works (a system for field operation). The filled out checklist in Mela trigger the Mela Webhook functionality.  I use a catch hook in Zapier to catch the webhook call from Mela. 

It looks like that each time the zap runs, it triggers three times simultaneously, leading the the generation of three objects in SAP instead of one. 

The webhook from Mela Works (the trigger) is calling the catch hook in zapier only once: any idea on way I get three simultaneous runs as result?

The zap is 22 step long and at the end of it there is a loop iteration on some information. I do write it because I experience this repetition of runs only in zaps with loops. The two points (catch hook and lopping) should not be related.

 

Thank for any help.

Emanuele

I found out the problem: the Mela webhook was created three times. Hence it called three times. 

Emanuele


Hi there ​@Emanuele! 👋

Thanks so much for following up to let us know what the cause of the issue was. If Mela Works was sending three separate webhooks to the same Zap for the same checklist then that would indeed cause it to be triggered three times!

Did you manage to update the settings for the custom webhooks you created in Mela Works to have it only send a single webhook, instead of 3? Or is it that you’re using the New or Updated Checklist trigger for the Mela Works app in Zapier and it’s triggering 3 times?

Keen to ensure you’re all set so please let us know if you still needs some help! 🙂 


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