Skip to main content
Question

Unable to parse Payload for custom webhook

  • September 23, 2024
  • 1 reply
  • 13 views

Forum|alt.badge.img

I keep getting “Unable to parse Payload” when using the “Custom Request” POST action type. 

For any mapped field that doesn’t have data returned, it keeps sending `No Data on Mapped Value` , i believe that this is whats causing the issue when posting to our application. How would do i ensure that this is sent through as empty or null if there is no data present 

 

Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 30739 replies
  • September 24, 2024

Hi @hannah L 

You can use a tool like this to check that you are using a valid JSON structure: https://jsonlint.com/

Ultimately the requirements for the POST API request depend on the API endpoint documentation you are referencing to configure the Zap step.