I created a ZAP that catches webhooks (name and phone number) from a pop-up (poptin app) and inputs the webhooks into a whatsapp message template created on Wati app.. the test step that tests if the watio app is sending a message gives a false result with info saying “Check your template, it cannot have typos or blank text”.. I cannot find the problem please help
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I created a ZAP that catches webhooks (name and phone number) from a pop-up (poptin app) and inputs the webhooks into a whatsapp message template created on Wati app.. the test step that tests if the watio app is sending a message gives a false result with info saying “Check your template, it cannot have typos or blank text”.. I cannot find the problem please help
Check that the variables in your Wati template match exactly with the data being sent from the webhook (e.g., {{name}}, {{phone_number}}). Make sure there are no empty or missing fields, as the error suggests. Try replacing dynamic variables with static values to see if the issue lies with the data. Also, ensure your Wati template is correctly formatted and approved.
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