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I am making “list” requests to try and retrieve all clients from the FYI API (https://developers.fyi.app/). I am retrieving 500 clients at a time as per_page for “list” request types is restricted to values 1-500]. Retrieving the 1st 500 and 2nd 500 clients works as expected but when I try retrieving the 3rd 500 clients, my zap returns “This Webhooks by Zapier step was throttled.”

Not sure if this is because I am exceeding the rate limit? I have even tried adding a 1 minute delay between the 2nd and 3rd API calls to see if that would work but I still encounter the same issue.

Anyone have any insight on how to fix this?

 

Hi ​@vishalnomula 👋

It’s been a while since you posted this, so I’m guessing you might’ve already solved it. If so, we’d love to hear about the solution you implemented—it could really help others running into the same issue. 🙏

If it’s still erroring, you might want to try adjusting the Delay action. Looks like the Zap is using a Delay For action, which means if your Zap is triggered multiple times simultaneously, the final action will be delayed by the same amount in each run. Instead, you can try using a Delay After Queue action, which staggers the running of any actions that follow it. You can learn more about that here: Delay after queue.

Alternatively, if the issue is more that the Zap is hitting the app’s API rate limits due to retrieving too many clients at once, you might want to try reducing the number of clients each webhook pulls as well as adding Delay actions between the Webhooks actions to help avoid them running too closely together.

Keep us posted on how it’s going, want to ensure this gets sorted! 🙂

Hi ​@vishalnomula 

Here’s a tip to try for a different execution configuration:

Use 1 Code step that iterates to do pagination and handle the data results and output response however you want.

That will use 1 Task instead of N Tasks for each Webhook step.

Ask ChatGPT for help converting the API request to be done in a Code step. (JavaScript or Python)

Code help: https://zapier.com/apps/code/integrations#help

Hey ​@vishalnomula, just wanted to check on your progress here. Were you able to get this sorted? 

Let us know if you still need any help at all! 

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