The automatic deal contact information was not retrieved

  • 9 March 2023
  • 2 replies




I am trying to integrate the contact form lead via webhooks, and it is working fine. The contact is automatically created in Hubspot. Additionally, I have created a deal when a new contact trigger appears. Technically, everything is working fine. However, the deal information is not showing in the contact tab. Please see the screenshot below.



The deal is automatically showing in the sales pipeline. Please refer to the screenshot.



When I clicked on the deal to view the contact information, it did not appear. I suspect that the problem is with the deal contact assignment not functioning correctly. Please let me know if I made any errors. Please refer to the screenshot below.


Thank you!

2 replies

Userlevel 7
Badge +14

Hi @Benjamin Sahin 

Good question.

You’ll need to add another Zap step: HubSpot - Create Associations

Userlevel 3
Badge +4

Hi @Benjamin Sahin 

Following up on this. Have you tried Troy’s suggestion? If so, did it work?

We’d be happy to hear your results! 😊