Best answer

Teachable: Required field "Email" (email) is missing

Forum|Forum|4 years ago
May 11, 2021
4 replies
154 views

Silke
New

We’re trying to connect ActiveCampaign with Teachable. A webhook through ActiveCampaign should trigger unenrollment for a course in Teachable.

However, even though the webhook has been tested and activated, we receive the error message that Teachable can’t find the email.

Can anyone help, please?

Best answer by Troy Tessalone

Hi @Silke

Make sure to test the trigger step by simulating the AC event that will fire the webhook so you can pull thru data to map the Zap and test the Zap action steps.

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+14

Troy Tessalone
Zapier Orchestrator & Solution Partner
Answer
Forum|Forum|4 years ago
May 11, 2021

Hi @Silke

Make sure to test the trigger step by simulating the AC event that will fire the webhook so you can pull thru data to map the Zap and test the Zap action steps.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor

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+9

jesse
Architect
Forum|Forum|4 years ago
May 11, 2021

@Silke it would also be helpful for us to see how you’ve configured the email field in your Teachable action step. Just be sure to blur out any personally identifiable information in your screenshot, please! :slight_smile:

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S

Silke
Author
New
Forum|Forum|4 years ago
May 12, 2021

Thanks you two! The problem was that the test run of the ActiveCampaign hook wasn’t completed / successful which is why Teachable couldn’t find a valid email address. It’s all working now :)