We are trying subscribe someone to our email&sms list inside Klaviyo when they sign up for a subscription inside stripe. To give consent for this Klaviyo suggested this https://help.klaviyo.com/hc/en-us/articles/4407486310683-How-to-Send-Consent-to-Klaviyo-via-Zapier#troubleshooting-tips5 . I have this set up but I'm unsure on what the zap should be to get this info from stripe to then send the code to Klaviyo. Here's also a loom with further explanation https://www.loom.com/share/1048ca196dbd43d3af0d64dad087b968
Hi
Can you clarify what app is triggering the Zap trigger step by sending the webhook?
What data is being sent from the app to the webhook in the Zap trigger?
The zap webhook I have set up is the one Klaviyo support gave me. It sends the data from Zapier to Klaviyo subscribe list.
Try using this Zap trigger: Stripe New Event
NOTE: This would be used in place of the current Zap trigger, which is Webhook (Catch Hook)
Check out the other Stripe triggers/actions available: https://zapier.com/apps/stripe/integrations#triggers-and-actions
Initally I had it set up as stripe:new event, new customer subscription > add customer to Klavyio list. Then inside klaviyo when a new subscriber is added to the list they get a welcome email and text. But stripe and Zapier don’t send consent for the sms, so it won’t send sms automatically.
Try this as the Zap trigger step instead of the Webhook trigger:
The Stripe trigger event data needs to be mapped to the Code step as input Data to then be used in the Code.
Code step input Data variables
You’d need to map the 3 remaining from the Stripe New Event Zap trigger step.
Try this Klaviyo trigger:
Stripe has this action, but may need additional steps to find the related Subscription first.
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