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RocketChat provides the LiveChat data to Zapier using a webhook in JSON format.

https://docs.rocket.chat/use-rocket.chat/omnichannel/webhooks#sample-json-data

 

I need to parse this JSON object and concatenate all the “msg” values into a single string that I can then add as a ticket note. I am not sure how to pass the entire JSON object to my code:

 

Hi @McHenry 

Try changing the Zap trigger to this: Webhook - Catch RAW Hook

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