Hi @Manoj Deka
can you share screenshots of the output data from the trigger step? From your description, it sounds like you are getting a single text field with all of the data ie...
“
Name:
Manoj Deka
Email:
manojdeka@xyx.com
“
and you want to clean it up and still output a single text field but with the fields inline (removing extra lines)? ie
“
Name: Manoj Deka
Email: manojdeka@xyx.com
“
is that right?
Hi GetUWired,
Thanks for the response,
The data are coming in an exact way from Asana to Zendesk but the requirement is to have data in KEY and VALUE pairs so that it will be easier for the agent to read the requirements properly. Our main concern is to have well format ticket for our agent to work on that ticket. I have attached the screenshot for your reference.
Moreover, If you help me on formatting the Output data it will be helpful for me. Thank you
Zendesk Ticket screenshot :
Asana task screenshot :
Cheers,