I am trying to send a failed order email to users and provide the informartion from Square in the notes but there seems to be none of the notes data available? Is that the case? this is the note left by squre on a failed order I want to use to give the customer more information. No failed order info goes to the customer so it’s cumbersome to handle these manually. I is easy to send them a note that it failed but adding the extra “why” would be useful
in order notes:
Square Payment Failed (Status code TRANSACTION_LIMIT: Authorization error: ‘TRANSACTION_LIMIT’) Order status changed from Pending Payment to Failed.
I was hoping to pull that and send a snippet of that info to them