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Question

No data from the URL in the webhook

D

I believe I have the "Retrieve Poll in Webhooks by Zapier" set up correctly to pull data from Ulinc via URL trigger. However, in the next step, I am trying to "Create a Record in Airtable".

In this step, under the "setup action", when I'm trying to ensure the fields are correctly set up and mapped to each other, I only have the "1. Retrieve Poll in Webhooks by Zapier" option with a note that "No matches found." in the dropdown menu under each field.

I tried keeping the fields blank and skipped the test; however, it's not pulling in any information.

I reached out to Zapier support and they provided the following HTTP status codes they're receiving (https://cdn.zapier.com/storage/files/ba78781e1f628fa8bcb444816f58568c.txt). According to them, they aren't receiving any data from the URL in the webhook.

Can someone advice me on how to resolve this issue/other things to try?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @DaleSchaefer 

Good question.

Best to provide screenshots with how each of your Zaps steps are configured in order for us to have proper context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

Absolutely! Please see:

 

Troy Tessalone
Userlevel 7
Badge +14

@DaleSchaefer 

The Zap trigger step is not returning data.

This looks like a webhook VS a GET API request for a specific endpoint to retrieve results.

  • Where did you get this URL?
  • What Ulinc API docs were you referencing to configure this?

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

In the Ulinc settings of this account, I activated the connection trigger and the URL was generated. I’ve also tried deactivating and reactivating this - to no avail. 

 

 

Troy Tessalone
Userlevel 7
Badge +14

@DaleSchaefer 

Have you tested with a new Ulinc connection since the Zap was configured?

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Hi there!

My name is Lisa Orr and I’m a product manager at Zapier. We recently launched App Extensions a new tool that lets you build a custom action in the Editor.

We’re looking for users to join the App Extensions beta program, so if you want to learn more about building custom actions that fit exactly what you need, let’s chat.

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