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Hi expert,

 

Before I’m going to details, the current configuration I have are 2 Zapier flows and one Slack bot with slash command and Interactivity turned on.

The slack bot, with slash command allow user to trigger the zap #1 by entering /slash, then it will trigger the zap #1. The zap #1 > slack API request for https://slack.com/api/views.open which is worked. User can get the modal & enter the form. 

 

On Zap #2, I also created with webhook URL as well, this webhook URL I put into Slack bot > Interactivy & shortcut > Request URL. My expectation was whenever user entered the form, it will trigger the Zap #2. But so far, the Zap #2 did not trigger. Can someone let me know what was an issue? 

 

I’d like to get you more details on that, after Zap #2 triggerd, it will look up the column in Google sheet as external data and load back to the form in Zap #1 instead of entering it manually. I was trying to archive it but not sure where to start. 

Hi ​@TL11111, welcome to the Community! 🎉

Hmm, assuming Zap #2 is using a Catch Hook event for the trigger and is switched on, if a webhook is sent to it then it should be triggering. 🤔 I suspect the issue is likely on the set up of the form/action in Slack that is meant to be sending out the webhook.

Can you try sending a test webhook to the Zap via Postman to see if it triggers? See their Send your first API request guide for details. If it triggers successfully then that would confirm that Slack isn’t sending out the webhook. In which case you may need to reach out to Slack’s Support team so they can investigate that further.

Let me know how the test goes! 

​@SamB thanks. I was able to solve this issue. The problem was I used Slack API within Slack app, I changed to Webhook/API by Zap and it worked.

 

 

Thanks for the update, ​@TL11111. I’m so glad to hear that you were able to sort it by switching use the Webhooks app instead 🎉 

Seems like you’re all set for now, but if there’s anything else you need help with do let us know. 

Until then, happy Zapping! 😁⚡️

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