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Is there a way to pass a Dropbox link from the "New File in Folder" step to my "Run Javascript" step without hydrating the link and causing a failure?

  • November 4, 2025
  • 6 replies
  • 25 views

Hello! 

I am trying to create a flow that is triggered when a new file is uploaded to a folder in Dropbox, then take that link, and share it to CloudConvert via webhook, only passing the URL. 

When I did my first run by manually testing/placing the url in the webhook, everything worked perfectly. But when I test the actual automation and taking the new files Dropbox link in to the Javascript, I am hit with the following error: 

I have not been able to find a real solution to this, so I am curious if anyone else has tried this and maybe has a solution. Below I will put the full automation and way my goal is. 

Automation Overview. When a new Video file (video file is 20gb +) is uploaded to a folder in Dropbox, send the share link to Cloud Convert via Webhook. Run a JavaScript to get the Cloud Convert Job ID. After 30 minutes, retrieve the status of the Job ID and retrieve the URL (smaller file size, mp3 file). Send MP3 file to third party AI agent. 

 


 

 

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34031 replies
  • November 4, 2025

Hi ​@dolfinx 

Your screenshots of Zap step 2 config shows an invalid variable mapped for the “url” parameter, so try remapping that variable.

 


  • Author
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  • 3 replies
  • November 4, 2025

Hi ​@dolfinx 

Your screenshots of Zap step 2 config shows an invalid variable mapped for the “url” parameter, so try remapping that variable.

 

Thats my fault, that screen shot was from a previous error I was having. When I replace that with the DropBox “Share Link” variable is what creates the error.
Here is the updated image: 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34031 replies
  • November 4, 2025

@dolfinx 

The Share Link is not a direct download link of the Dropbox File.

Follow this guide: 

 


  • Author
  • New
  • 3 replies
  • November 4, 2025

@Troy Tessalone 

I have tried that approach and I cant even leverage the link. My issue is with the hydration step not the formatting unfortunately. 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34031 replies
  • November 4, 2025

@dolfinx 

Dropbox File may be too large in the Zap trigger step.

 

Help links for using Dropbox in Zaps: https://zapier.com/apps/dropbox/integrations#help 

Help link for using files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps#h_01JK6FEBYY8ZZVZYS10BS5R936

 

File field is missing from the returned data for the New File in Folder trigger

Although other data for the new file is retrieved when triggered, the file itself isn't pulled to our platform when its size is above 100 MB.
This will cause other steps depending on the file field to fail.

To get around this, you can set the "Include file contents?" field to NO to exclude the file contents and use the "Direct Media URL" field provided by Dropbox instead of the "File" field:


  • Author
  • New
  • 3 replies
  • November 5, 2025

@Troy Tessalone 

 

Yea, that's what's frustrating is all that I need from Zap is to pass off the URL. Just need to think it through. Thank you for your help!