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This post was split from the topic: 

Hi,

we have a similar problem - not with Facebook, but with a webhook from our Bricksbuilder web form. 

The data all arrive correctly and the contact is in the correct list as requested - but unfortunately no automated email is sent to this contact. "Opt In" is set to True. The only difference I can see is the timestamp in the contact overview of the list in keap - maybe this is the reason? Can you help here?

 

Hi @Freiraumstrategen 

For us to have more context, post screenshots with how your steps are outlined and configured.

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