About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

How to send a file coming from Hubspot to a SugarCRM Lead?

  • 17 October 2023
  • 2 replies
  • 27 views
Z
Badge

Good morning,

I've created a test zap that extracts a sample file from hubspot (via public url) and send it to a specific SugarCRM lead (standard connection). 
I tried two ways, both present in my Zap
1- using the standard SugarCRM connector and passing the File (not shown) in the Attachment field
2- getting the Token from CRM and invoking a POST webhook, passing again the File (not shown) in the File parameter of the Call

In both case I can't get the File uploaded correctly in SugarCRM.
Using Postman or Curl, I can send it easily.
How can I do that?
Maybe because File (not shown) coming from Hubspot is in the hydrate format ? How to convert in Bin?

 

Here the standard documentation about Post a file to a record in SugarCRM

https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_12.2/integration/web_services/rest_api/endpoints/modulerecordfilefield_post/


Thanks

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @zaPino 

Good question.

We would need to see screenshots with how your Zap steps are configured in order to have more context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Z
Badge

Hello,

 

Here my Zap:

In CRM I have this Attachment field (filename) inside the Lead module:

 

Step 3 retrieves the File

 

Then I tried the standard connector to CRM (step 5 update record in sugarcrm) to pass the file in the Attachment field inside the Lead. 


but in CRM I get this, not the actual file :( 

 

So I tried the Webhook way, getting a CRM Token and invoking the Post with the file in this way:

The reference api invoked:

https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_13.2/integration/web_services/rest_api/endpoints/modulerecordfilefield_post/#Request_Arguments

In this case, the webhook way, I get this error. So no file or url uploaded/updated in CRM.

I think the problem is the CRM expected a parameter called filename coming with the file. I THINK, because the CRM api documentation is too rough :/

 

Postman works great in this way, where i can specify the “file” type of the property “filename”.
I get the file correctly saved in CRM. Maybe, because it’s bin data.

Any ideas?

 

Thanks a lot

Terms & Conditions