Skip to main content

Hi

I have a Zap that takes input from a HubSpot and then uses a POST via a webhook to a separate web app that I have built.

When I execute the POST step I get the error

“Failed to create a request in Webhooks by Zapier

The app returned “Unknown action: null””

 

I have attached screenshot

 

 

After checking my web app, it seems to be expecting an “action : create_contact”. When the webapp receives the contact detail from the Zap it will create a contact in its own database.

The web app is expecting the following payload format

 

As you can see it is expecting an action at the beginning but I don't know how to configure that in my Zap.

 

Here are the rest of the Zap settings from above

 

 

 

 

When I send data from the Web App to a different Zap, it works perfectly. So the connection from WebApp to a Zap is good, but not the other way round with this example.

 

Any ideas?

 

Thanks in advance

 

Hi ​@glinks 

Try using this Zap action: Webhooks - Custom Request

Method: POST

Then you can input the JSON structure in the Body and map variables.