Hi I’m trying to connect chatbase to zappier and it only has two input fields that ask for the KEY and another for display name. When I put the key in which is required It gives me an error for wrong chatbotID. I found the ID and tried it in the input fields and none of them end up working and either says wrong chatbotID or wrong API key. How can I fix this. thank you very much.
+14Hi
Good question.
Do you have a Chatbase paid pan and cloud-hosted account?
I have the hobby paid version on my web browser
+14Make sure there are no leading/trailing spaces when you copy/paste the API Key and Display Name.
Learn more about authenticating your Chatbase account in Zapier.
I did but then it says make sure chatbotId is correct and I know where to find it but I don't know where to input the “chatbotId” I put an attachment of what it says
+14Can you provide a screenshot of the authentication screen that shows the fields for API Key and Display Name?
I tried putting the chatbotId for the display name and its the same error
+14Most apps on Zapier are built and maintained by the app developers themselves.
If you are still having issues, you can try reaching out to Chatbase Support.
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