Skip to main content

I was trying to connect Zapier and ClinikoAPI but It doesn’t seem to work and keeps getting 401, but with make.com I was able to connect so I know for sure my API keys are working. 

I used: API key + basic auth
Basic Auth only
API key only 

None of the 3 works. I’m trying to pull data from this link:
https://docs.api.cliniko.com/openapi/patient/patient

Hey ​@Von1,

Here is a helpful article about using Sending API queries using Webhooks in Zapier- https://help.zapier.com/hc/en-us/articles/8496326446989-Send-webhooks-in-Zaps

401 errors usually indicate unauthorised request. You need to encode the authorization in Base64 if you see below-

 


You have to follow the documentation(https://docs.api.cliniko.com/) and read from the article on how to send a correct API query. Please also don’t forget to send Accept with application/json and user-agent header while making the API request. Hope it helps!

PS: If you need more active help, I’m happy to connect through my Zapier Solution Partner page if you’d like to reach out here- https://zapier.com/partnerdirectory/automation-jinn


Hi ​@Von1 

Help us have more info by posting screenshots showing how your Zap step is configured for the API request along with the encountered error.