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I am trying to pull gong transcripts and analyze them using Zapier AI but I keep getting the same errors.

 

I’ve set up the webhook as a post request and I’ve even hardcoded in a call ID (not used it from a previous step, just to make sure it’s all working)

 

No issues with authorizations but I keep getting a JSON error

 

 

 

Adding one more screenshot to see the Accept Header

 

Welcome to the Community, ​@NebulaFrost92! 🎉

I had a quick look at Gong’s API documentation here and it looks like callIds might need to be nested under filter: 924894d031ee09a8bc6111c7c1d812e7.png
So I’d suggest adjusting the Json in the Data field to match the following format:

{
  "filter": {
    "callIds":  
      "12345678910111213"
    ]
  }
}


Can you give that a try and let us know whether that gets rid of the error! 🙂

Thanks so much ​@SamB. It didn’t work when i first tried it but then I toggled data pass through and it totally worked.

 

Now i just need to figure out how to format and flatten it. See some others have played with this but may be back asking more questions soon. Thank you again!!

You are most welcome ​@NebulaFrost92 🤗 Nice catch on disabling that Data Pass-Through option! 🙌

Happy to lend a hand if you run into any trouble formatting it. In the meantime, happy Zapping! ⚡️

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