I am trying to pull gong transcripts and analyze them using Zapier AI but I keep getting the same errors.
I’ve set up the webhook as a post request and I’ve even hardcoded in a call ID (not used it from a previous step, just to make sure it’s all working)
No issues with authorizations but I keep getting a JSON error
Best answer by SamB
Welcome to the Community,
I had a quick look at Gong’s API documentation here and it looks like callIds might need to be nested under filter: 
So I’d suggest adjusting the Json in the Data field to match the following format:
{
"filter": {
"callIds": [
"12345678910111213"
]
}
}
Can you give that a try and let us know whether that gets rid of the error! 🙂
+11Welcome to the Community,
I had a quick look at Gong’s API documentation here and it looks like callIds might need to be nested under filter:
So I’d suggest adjusting the Json in the Data field to match the following format:
{
"filter": {
"callIds": [
"12345678910111213"
]
}
}
Can you give that a try and let us know whether that gets rid of the error! 🙂
Thanks so much
Now i just need to figure out how to format and flatten it. See some others have played with this but may be back asking more questions soon. Thank you again!!
+11You are most welcome
Happy to lend a hand if you run into any trouble formatting it. In the meantime, happy Zapping! ⚡
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