Hello!
I am currently trying to link a client’s RingCentral to Gorgias using Webhooks by Zapier. After troubleshooting some early issues, this one has me stumped:
Failed to create a request in Webhooks by Zapier
{+1XXXXXXXXXX} is not a valid phone number. (HTTP Status Code: 400)
At first I was trying to create a Zap for pulling in “Call Ended” tickets and ran into the issue with the sample numbers Zapier autofilled, so I switched to pulling in “New Voicemail”. I called and left a voicemail, updated data pulled in and now I still get the above error. Any insight would be greatly appreciated! Thank you!
For reference, here is the Gorgias article on how to create the Zaps.
