We’ve sent the request to the support but the email is not accessible for us so we can’t send you a reply or anything.
Could you please look in to our Zap set up for Facebook Offline conversions. The zaps are picking up the triggers from Shopify, but the issue is that these conversions aren’t getting picked by Facebook conversion.
Attaching screenshots to show that we actually connected Zapier and created new offline conversions purchase pixel for it.
Let us know how you can help us fix it as for now we’ve spend for subscription but weren’t able to use the tool for a few weeks now.
It is only one zap so you should be able to find it easily. The testing went successfully so its not an error in the zap.
Best answer by SamBView original