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Best answer

Facebook Lead Ads: Some of Facebook pages disappeared

  • 12 September 2023
  • 2 replies
  • 31 views
I

Hi! creating a new zap, but suddenly, some of connected pages disapeared in Facebook leads! Everything is connected and in old zaps working, but can't create new ones! 

icon

Best answer by SamB 18 September 2023, 14:30

View original

2 replies

SamB
Rank
Userlevel 7
Badge +11

Hi @Izcilsmarketings! 👋

I did some checking on this end and it appears you’re running into a bug with the Facebook Lead Ads app where some pages do not appear in the dropdown menu. We can’t make any promises as to when it will be fixed, but I’ve added you to the list of folks being affected by this issue. This helps to increase it’s priority and allows us to send you an email notification as soon as it’s been resolved.
 
In the meantime, there is a workaround reported where entering the ID for the Facebook page allows it to be selected.

To do that you’d select the Custom tab, and then enter the ID for the page directly into the Page field:
f347a3d54ea2f9dcfb4e158ba0bb624e.png

If you’re not sure what the ID for the Facebook page is, you can find it under the Manage Page Admin section for the page (https://business.facebook.com/settings/pages/). For example: 
9e417c9bef304f0d3d852f75933c8292.png

Hope that helps. If we have any updates or come across further workarounds we’ll be sure to share details of them here! 🙂

I

Thanks for the replay! 

 

I tryd custom field, but that also did no t work. But after two days  all was ok and I was expecting that the problem was as you described. So, yes ewerything is ok. THANKS!

Reply


Hi there!

My name is Lisa Orr and I’m a product manager at Zapier. We recently launched App Extensions a new tool that lets you build a custom action in the Editor.

We’re looking for users to join the App Extensions beta program, so if you want to learn more about building custom actions that fit exactly what you need, let’s chat.

Schedule time with me

I want to hear from you!

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