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Best answer

Editing webhook payload data in BigCommerce for better integration

  • May 29, 2025
  • 4 replies
  • 30 views
B

Hi,

I’m using a BigCommerce Order Created trigger, then I’m sending that payload to a webhook.

If I use a blank data field for the webhook, it sends the whole payload, but I would like to do some edits to the payload before sending it, but it seems the only way is to create a line of data for everything in the BigCommerce event, but there’s over 100.

 

 

How can I use ALL the data from the Big Commerce step in a formatter, or following step, it seems that webhooks are the only step that can handle all the data?

Best answer by jayeshkumarbhatia

Hey ​@Blackhawks ,

 

Add below action in your workflow. Make custom API Call to get BigCommerce order details. 

The good part is this action will give Raw json In output which you can use to send in your Webhook payload. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

jayeshkumarbhatia
Forum|alt.badge.img+7
  • jayeshkumarbhatiaZapier Solution Partner
  • Zapier Solution Partner
  • 735 replies
  • May 29, 2025

Hey ​@Blackhawks ,

 

Can you share what sample data from BigCommercr? 

Also can you share with me how did you setup the Webhook payload? This is missing from the screenshot. 

B
  • BlackhawksBeginner
  • Author
  • Beginner
  • 7 replies
  • May 29, 2025

Hi Jay,

 

Some sample data is like this, unfortunately this data isn’t grouped under anything, I even sent this payload to another zapier webhook hoping it would then group it, but it still came all separately.

The whole zap is very simple

 

I’m sending the payload somewhere else.

 

Do you need any other information?

jayeshkumarbhatia
Forum|alt.badge.img+7
  • jayeshkumarbhatiaZapier Solution Partner
  • Zapier Solution Partner
  • 735 replies
  • Answer
  • May 29, 2025

Hey ​@Blackhawks ,

 

Add below action in your workflow. Make custom API Call to get BigCommerce order details. 

The good part is this action will give Raw json In output which you can use to send in your Webhook payload. 

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9676 replies
  • June 25, 2025

Hey ​@Blackhawks 👋

How did you get on with that API Request action jayeshkumarbhatia suggested—did it do the trick?

Want to make sure your Zap is all set here, so please keep us posted on how it went! 🙂

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