Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

“This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.”

Hello!

I am trying to achieve a zap flow that checks if a contact exists in a CRM system and if True → send an email with the CRM profile URL (that is based on the candidate ID). 

I’ve created a custom request in Webhooks by Zapier and a GET-request, but unfortunately the CRM system we are working with sends the JSON as follows (se screenshot 1). This means that I cannot use dynamic fields for the candidate ID, as these are generated as unique fields (“Data 8032517 Candidate ID” for a candidate with the Candidate id ‘8032517’ for example). Is there any way to just use the root as a dynamic field (“8032517” in this case)? Or any other solutions that come to mind?

Currently I can only choose between the following (see screenshot 2)

 

 

Hi @J.Brandt!

Isn’t that what’s being returned in the highlighted area below?

 

@J.Brandt I think I get what you mean (after reading a few times), basically what you are saying is that from your CRM system, the field name is not constant and it keeps changing so you cannot use it dynamically, e.g. the field name is “Data 8032517 Candidate ID” … “Data 8032518 Candidate ID”...“Data 8032518 Candidate ID”. Hope I understood your correctly. If your CRM is quite custom I think it requires to use a code by zapier block. Are you able to do that or would you need help with it?

@J.Brandt I think I get what you mean (after reading a few times), basically what you are saying is that from your CRM system, the field name is not constant and it keeps changing so you cannot use it dynamically, e.g. the field name is “Data 8032517 Candidate ID” … “Data 8032518 Candidate ID”...“Data 8032518 Candidate ID”. Hope I understood your correctly. If your CRM is quite custom I think it requires to use a code by zapier block. Are you able to do that or would you need help with it?

Yep, you’re totally correct. I apologize for my non-technical description! 

The CRM is a third-party solution so I can’t really affect how it’s generated. I tried to use a code by zapier block generated by Chat GPT but it didn’t work properly – could you please advise how to proceed? Thanks!

Sure, if your CRM is a third-party solution (or private one), please send the documentation or anything you have via messaging, I also pinged you :)

Terms & Conditions