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Can't use data from webhook in other steps

  • November 11, 2024
  • 2 replies
  • 69 views

So, I’m using a webhook to listen events from Stripe and it’s receiving parsed data. But I can’t access it from the next steps, it says that no matches were found. I need to use some of the fields as text to send a Slack message. 

Here are some screenshots:

     

 

What could it be and how can I fix it?

Best answer by Troy Tessalone

Hi @Nina_MPs 

Try these:

  • Refresh the Zap
  • Retest the Zap trigger step
  • Reselect the example record from the Zap trigger step
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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • Answer
  • November 11, 2024

Hi @Nina_MPs 

Try these:

  • Refresh the Zap
  • Retest the Zap trigger step
  • Reselect the example record from the Zap trigger step

  • Author
  • Beginner
  • 1 reply
  • November 11, 2024

Hi @Troy Tessalone , that worked!

Thank you, have a nice day.