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Question

Can't make api call to NeonCRM

  • November 6, 2025
  • 9 replies
  • 36 views

Hi, for the life of me I cannot get this zap to work. I am trying to make a simple call to the NeonCRM account URL.

 

Can anyone tell what needs to be corrected. The authentication

key has been changed.

 

9 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • November 6, 2025

Hi ​@JJS-mlt 

What is the link to the NeonCRM API endpoint documentation you reference to configure the API request in the Zap step?


  • Author
  • Beginner
  • 5 replies
  • November 6, 2025

Hi, I believe it is: https://developer.neoncrm.com/api-v2/

 

Thanks

 

John


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • November 6, 2025

@JJS-mlt 

TIP: Share the link to the app API endpoint documentation and share screenshots of your API request configuration with ChatGPT and ask for help.

 

For the Headers, you need to separate the values as key/value pairs.

Left side: Accept

Right side: application/json

 


  • Author
  • Beginner
  • 5 replies
  • November 6, 2025

Thanks. I just made the correction but still get the same error. I’ve used ChatGPT, Gemini and Grok but still have the same error.

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • November 6, 2025

@JJS-mlt 

For us to have more info, post screenshots of the error and your current Zap step config for the API request.


  • Author
  • Beginner
  • 5 replies
  • November 6, 2025

Sure. I’ve removed the Authentication. Thanks so much for your help.

 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • November 6, 2025

@JJS-mlt 

Error indicates userType is required.

 

Check the API endpoint documentation.

userType options: 

  • INDIVIDUAL
  • COMPANY 

 

Use this URL: https://api.neoncrm.com/v2/accounts?userType=XXX

Replace XXX with one of the above options.

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • November 6, 2025

@JJS-mlt 

Or you can use this Zap action: Webhooks - GET

Then set a Query String Params

  • Left Side: userType
  • Right Side:
    • INDIVIDUAL
    • COMPANY

 


  • Author
  • Beginner
  • 5 replies
  • November 6, 2025

That did the trick! Thank you so much.