Skip to main content
Question

"authentication failed: The app returned "404" notification when updating API of Freshsales Suite

  • July 20, 2023
  • 3 replies
  • 49 views

Brian T

The Fresh Sales suite apparently needs an update in Zapier as I see the message “The auth is expired, please reconnect it here”.  I receive "authentication failed: The app returned "404" notification when entering the API and URL.   

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • July 20, 2023

Hi @Brian T 

Good question.

You can check, test, and reconnect Zap app connections to Zapier here: https://zapier.com/app/connections


Brian T
  • Author
  • Beginner
  • July 20, 2023

Thank you!


  • New
  • September 28, 2023

I am not able to connect either, i’m getting the same error. I went to Troys page but the error was still occurring