API call works in testing, but not in the daily scheduled runs

Hi ​@ddpancratz 

For us to have more info, post screenshots showing how your Zap step 3 is configured in the CONFIGURE tab while in EDIT mode with the field mappings visible. (Mask your API Key)

As an alternative, you can use a CODE step to make the API request and handle the API response to output an array.

Code help: https://zapier.com/apps/code/integrations#help

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Thanks ​@Troy Tessalone here’s the config

The Logs (Beta) for all my daily scheduled runs shows 200 responses and I’m getting data back on the scheduled runs. 

Here’s the data out from the scheduled run on March 14

And from the replay of the same run:

I verified that the missing badge records from the original run (3/14) that show in the replay were issued on 3/14 and should have been in the original run scope. 

​@ddpancratz 

Credly API endpoint: https://docs.credly.com/browse/reference/get_v1-organizations-organization-id-badges

Issue may be due to:

• when the Zap is scheduled to run
• how the API request filtering is being done
  • filter[issued_at_min] may not be a valid query
    filter[badge_template_id] may not be a valid query
• how the Formatter is configured may be a contributing factor
• you may need to add sorting
  • see screenshot below

It may be that at the point in time when the Zap Run, there are no Badges that meet the filter criteria.

But, when you replay the Zap, the are now Badges that meet the filter criteria.

How is Zap step 1 configured? (screenshots)

How is Zap step 2 configured? (screenshots)

Hi ​@ddpancratz 

Here's the Credly API doc that might help: [link]

If you're still running into issues, drop a screenshot of the Zap steps configuration and a quick description of what your Zap is doing, happy to take a look!

And if you'd rather just get it sorted quickly, I offer a free 20-min Zapier troubleshooting call. Book it under Resources on my Zapier Directory profile: https://zapier.com/partnerdirectory/automatemybiz

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Thank you both. I think part of the issue is that Credly has been updating these API docs and the APIs themselves over the past few months. I may now be using endpoints that are less than ideal or filtering criteria that’s not fully optimized. 

​@ddpancratz 

Try reaching out to Credly Support for help with their app API.

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