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Question

401 authentication error when connecting to oncehub

  • February 15, 2022
  • 4 replies
  • 48 views
L

When trying to connect to OnceHub I’m getting the below 401 error. I’ve tried pasting the API key various times, regenerating it, double checking permissions, but nothing is working. I’ve read about a bug. Is this an example of the same?

 

 

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4 replies

Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 30995 replies
  • February 15, 2022

Hi @lucie 

Check this related help topic:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 30995 replies
  • February 15, 2022

@lucie 

Check these related help articles: https://zapier.com/apps/oncehub/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
  • lucie
  • Author
  • New
  • 2 replies
  • February 17, 2022

Hi, I’ve tried these things, but I still get the same error. Any more suggestions? Surely it shouldn’t be so hard to integrate these 2 tools!

christina.d
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  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • February 18, 2022

Hi @lucie! Ah, I’m sorry to hear that! 

It you’re still seeing the error after trying some of the troubleshooting steps Troy mentioned, it might be worth reaching out to our friends in support! They can help review your logs and see if we might be able to get more insight. 🙂

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