About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Troubles connecting Hubspot and Pipedrive

  • 19 February 2020
  • 11 replies
  • 2031 views
T
Userlevel 1

I was trying to set up a zap yesterday and I was getting the same message all the time. (getting this also today). Please see attachment.

It is saying this:

Problem updating Node. - hide details

Disallowed selected_api.

With this message I cannot even start setting up the zap.

Any ideas?

Thank you!

Tobi

zapierError.png


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

Hi @Tobias

This is an unusual error for sure. I'm going to flag this for the Zapier Community Staff to look at. They'll probably have some insight on this, or they can escalate to the support team if needed.

Hang tight and someone will contact you.


We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
Paul
Userlevel 1

@Tobias are you on the free or a paid account with zapier?


I’ve seen this error before when a client was trying to use a premium app on an account that didn’t pay for access to premium apps.


T
Userlevel 1

Using pro plan.

Connection to Hubspot worked for other zaps.

I was sending stuff from Pipedrive to Hubspot. That worked. So im guessing im on the right plan.

I already pinged Support. Havent heard back from them. That is why im reaching out here.

Thanks for your help and thanks for flagging it. Hanging in there!! :)


PaulKortman
Userlevel 7
Badge +10

Good to know.

Please let us know when support has a resolution for you.


Need Additional help? Feel free to reach out here: https://zapier.com/experts/connex-digital/
steph.n
Userlevel 7
Badge +8

@Tobias Thanks for reaching out and giving us the details on the issue. I noticed that Wes has replied to you via Support ticket. He's awaiting your response so please let us know if you got that zap setup or if we need to look at different zap that you've created. Thank you!


T
Userlevel 1

Where can i find it? not in my login email inbox.


jesse
Userlevel 7
Badge +9

Hey @Tobias you might want to check the inbox of whichever email account you wrote into support from. That's where the reply would go to. You might try searching for emails from "contact@zapier.com" to see if any ended up in your Spam folder.


T
Userlevel 1

I am getting the messages that someone replied to my question but I did not get the support ticket answer.

Super strange.


jesse
Userlevel 7
Badge +9

@Tobias do you have a screenshot of what you're seeing on your end so we can take a closer look?


jesse
Userlevel 7
Badge +9

@Tobias just wanted to check in on this again ! Let us know - we want to make sure you're good to go here!


nicksimard
Userlevel 7
Badge +11

@Tobias I wanted to check in with you on this one, since I don’t see a response to the message that our Support team had sent you. Did you still need help here or did their reply to you help you resolve things? Please let us know :)

Terms & Conditions