I set up a zap to trigger from a new emoji reaction added to a channel in Slack.
Zap steps:
- Trigger when a new emoji is added to a message in a specified channel
- Formatter: extract an email address from the message text to which the emoji was added
- Find the related record in a Zapier Table
- Update the record status to ‘Completed’
This was working fine during testing, but once turned on, was failing to trigger. I logged a support ticket with the team who notified me that there was a bug, and no known workaround.
By pure coincidence - I found a workaround and thought I’d share it with the community in case anyone else is running into the same problem. I know I was racking my brain all day yesterday to come up with an alternative solution!
Workaround:
- When you configure the setup in the trigger step - leave the channel and emoji blank:
- This will attempt to trigger for new emojis added elsewhere in your workspace
- Step 2 in zap: use a filter to only continue if the reaction is in a specific channel:
- This is working for me now:
Hope someone finds this useful!
