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Wordpress not allowing to login to zapier Authencation failed:


Posting my steps to allow zap to login to wordpress. 

With my setup having plesk and wordpress with the defender plugin I had to do the following to allow login:

 

Plesk go to tools and settings / Web Application Firewall (ModSecurity) / 

Then deactivate wordpress and wpplugin

Click apply and ok 

 

Then in your wordpress dashboard if you have defender sec plugin go to that and disable recapatcha. This is not aloowing login. 

 

Sign in your zapier wordpress and should be good to go.

 

 

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2 replies

ken.a
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  • Zapier Staff
  • 6606 replies
  • March 18, 2025

Hi ​@Integrity,

Welcome to the Community! 🎉

It looks like you’ve reached out to our Support Team about this and they replied with a suggestion. I’ll share details of the suggestion here in case it’s helpful:

So we can rule out a few possible items, can you test adding this connection in this fashion:
 
Open a brand new incognito/private window in your browser. I have more on how to set these via the most popular browsers here ( Link )
Log in to our dashboard in that window via this URL: https://zapier.com/app/login
Once in, go to the apps here, and try to add the connection to the WordPress instance in this method: Connect your app accounts to Zapier 
 
Let me know if this allows the app connection. If not, can you provide a screenshot of the error it shows on your side as well? 
 
Want to give that a try and let me know how it goes? Happy to keep helping as needed as I want to make sure we get you squared away here.
 
All the best,

If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.


  • Author
  • Beginner
  • 1 reply
  • March 18, 2025

Thank you for your fast reply. I have resolved the connection. I was just posting how i resolved it to help anyone else. 


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