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If you’ve ever seen this option in a Filter step:

… and you’ve wondered what the heck it is, I’m about to tell you :)

The More Complex Method

Let’s say you want to see if a field contains one of several possible values. You could use multiple OR operators, but this can quickly become unwieldy and cumbersome.

A Much Simpler Option

Instead, you can use (Text) Is In to check whether the value you’ve mapped is in the list of values that you specify. It’s cleaner, faster to create, and easier to maintain :)

Hope this helps!

Hey Nick, that’s a good option. However, I tried implementing this one of my workflows, but the Zap didn’t allow me to go to the next step and highlighted that the data entered is not acceptable. 

Can you shed some light on this?

 


Hey Nick, that’s a good option. However, I tried implementing this one of my workflows, but the Zap didn’t allow me to go to the next step and highlighted that the data entered is not acceptable. 

Can you shed some light on this?

 

The problem you are seeing is that the sample data you are working with does not match the filter you have set. More specifically, the Requester Firstname of your sample/test data is not John or Danny. If that was expected, you can just hit continue. Otherwise, check the sample data you are using to see why the Requester Firstname does not match.


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