Hi all, if you're a Copper CRM user then this one's for you!
Zapier's built-in integration with Copper doesn't support updating custom multi-select fields at the moment. So here's a post on how to get around that limitation, by using webhooks.
This gist of our post is this recipe which does most of the work with the native integration and the rest with web hooks:
- Set up your zap with a trigger and a Copper action step
- Get your custom field definitions from the Copper API
- Hook up the Copper API to Zapier (via webhooks)
- Add a code step to format your multi-select data