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This post is dedicated to providing updates on bug fixes, enhancements, and new features added to the Keap <> Zapier Integration. Please refer to the comments below for the latest information changes.

  • Feb 22, 2024
  • Feature: New features for the Create or Update Contact action
  • Status: Implemented
  • Details: The Create or Update Contact action
    • has new input fields “Lead Source ID” and “Owner ID”
    • the ability to add multiple “Tag IDs” (instead of only one)
    • the “Phone” input fields are dropdowns to make it easier to choose which phone type to set

 

  • Feb 22, 2024
  • Feature: The New Contact Tag trigger will trigger every time a specific tag is added to a Contact
  • Status: Implemented
  • Details: Previously, the New Contact Tag trigger would only trigger once when a specific tag was added to a Contact. This has been updated to trigger every time that tag is added.

 

  • Apr 5, 2024
  • Issue: When using the Create or Update Contact action, the “Tag IDs” being set were not showing in Keap.
  • Status: Resolved
  • Details: A bug was fixed so that “Tag IDs” are properly set in Keap when using the Create or Update Contact action.

 

  • Apr 5, 2024
  • Issue: For the New Contact trigger, the output fields for the sample/test data did not match the output fields when the Zap is triggered live.
  • Status: Resolved
  • Details: The New Contact trigger’s sample/test data put output fields about the Contact in a nested contact field, but when triggered in a Zap, they were at the top level instead. This has been resolved by making the two match structures.
  • Apr 26, 2024
  • Issue: When a Zap using Find Contact ran, sometimes it would remain in a “Playing” status in Zap history indefinitely and never complete.
  • Status: Resolved
  • Apr 29, 2024
  • Issue: The New Task trigger sometimes resulted in an error: While requesting "dev_method" from Keap we ran into an error: The app returned "Task not found."
  • Status: Resolved
  • Details: This was related to the consolidation of two different Keap integrations into one. The New Task trigger has been renamed to New Assigned Task to clarify that it will only work for tasks assigned to the Keap account that is connected to Zapier. The New Task Event trigger has been renamed to New Task (All Tasks) so it’s more clear that this one should be used for all tasks.
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