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28294 Topics
S
Steve EllerNew
asked in Troubleshooting
Schedule Trigger Not Working

I have tried setting times for this zap numerous times and it never seems to work. As you can see I have a Schedule trigger with a time (and a time zone of set to Denver with me in Colorado Springs) and Delay and it never seems to fire. I need to make sure this test Zap is working before I deploy it on another Zap.   I have tested each step and there are no errors. Any ideas how to get this to work correctly?  

9
S
2 years ago
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JacqutriNew
asked in How Do I
I was invited to use a zap, but Zapier just reloads

Hello,I was invited by reputationlync to use their app, but the page doesn’t load to do the Zap. It just reloads to the list of my current zaps. Ive tried clearing cookies and restarting but nothing works.

7
christina.d
2 years ago
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jadecomputerNew
asked in How Do I
Place outbound calls via Twilio that get forwarded?

Hello! I’m trying to place outbound calls from my Facebook lead ads.I found the option to place a call with the Twilio integration, but as far as I can tell that’s just to read a message to the number being called.What I’m trying to do is place an outbound call to my new lead, then when they answer they hear a “Hello! This is _____. We have a live agent waiting to help you. Please press 1 to be connected.”Then I’d like the caller to be able to press 1, which forwards them to the number of the agent.Is this possible?Thank you!

8
J
2 years ago
A
Anna BongaNew
asked in How Do I
Google Sheet 'New/Updated Spreadsheet' not consistently triggering

I have a zap with Google sheet to Active campaign. The trigger is a new or updated spreadsheet row and the result is to update a contact inside AC.My concern is, sometimes the contact is not being updated even if the trigger is fulfilled or done.When you say new or update a spreadsheet row, Does it only mean the last row of the sheet?Because I noticed that in most cases this issue happens when the trigger column is not the last row. In the example below: In the trigger column, there is a white space there and it’s not the last row, so when I put yes there, it sometimes won’t work.   

5
A
2 years ago
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RicknNew
asked in How Do I
How to send gmail when a google task reminder is triggered?

Hi everyone, Is there a way I can zap google task to email me google tasks? I’m happy with either it emailing me every morning a list of my day’s tasks or email me when a reminder is triggered on each task. Many thanks, Rick

4
R
2 years ago
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jamesross135New
asked in How Do I
Add Google Contact and then Assign to a Group

Hi all,I’m really struggling to get this to work. I am trying to add a contact to Google Contacts and assign it to a group. I can get the contact into Google Contact no problem, but the add to contact step doesn’t work. I have read some other posts on this and I believe I am doing it correctly, but for some reason the test doesn’t work.   I use a custom with the ID from the second step. Any ideas would be most appreciated.  

2
J
2 years ago
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madeWORKSHOPBeginner
asked in Troubleshooting
Issue with Looping running out of sequence

Could anyone explain to me why my Zap appears to be processing items out of sequence when looping? I’m feeding the Looping action an array of data in a specific order, each item then looks-up an Airtable record and creates a new row on a Google Sheet using that info. The array of items are being received in chronological order according to the ```date``` attribute, but are getting created out of order in the spreadsheet. Attached screenshots showing the loop iterations and the output in the spreadsheet.  

2
M
2 years ago
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TheMotorMastersNew
asked in Code & Webhooks
Perform a SOAP Request

Hi there.I’m building a vehicle valuation website for my customer, and I’ve got to connect to a web service via SOAP. I need to send a SOAP request when a form is submitting from the website. The SOAP request will be in XML.Is this something that is possible with Zapier??Thanks.

1
Troy Tessalone
2 years ago
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PatrikNew
asked in How Do I
LinkedIn Company's page

I am trying to add my Linkedin Company page, but it is only showing older companys I was an adminstrator of not the current company I am adminstrator off.  Any ideas how I can get the information updated so I can use ZapierP

1
Troy Tessalone
2 years ago
K
Karim_62Beginner
asked in How Do I
How to create project planning models through Jira?

Hello,I want to create project planning models using sprint and Jira roadmap and that it must be usable on Jira without wasting my time re-entering the model manually.Do you have a solution?

3
Troy Tessalone
2 years ago
C
Collingwood FoundryBeginner
asked in Troubleshooting
Error Message - " Already Enabled"

My zap turned off and now when I go to reenable it I get this error message 

1
Troy Tessalone
2 years ago
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philbo2113New
asked in How Do I
Transfer with Zapier

Is transfer available for free accounts or only for paid accounts with zapier?

1
rachael.silvano
2 years ago
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JacoNew
asked in Code & Webhooks
How to use webhook to create Jira tickets?

I want to create a new Jira issue from a triggered webhook.How can I use the request’s body fields to customize the new jira issue?For example: The weebhook request body contains the property `plan_name` and I want the issue name will be `plan_name`. Thanks

2
christina.d
2 years ago
D
DucTMNew
asked in How Do I
How to get the return value when finding Lead in Close?

Hi, I want to know if a Lead email exists or not in Close and has a return value, so that if he exists, I will run a sub-zap and if he does not exist, I will run another sub-zap. Is there any way to do that? Thank you.

5
D
2 years ago
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contextualorangeNew
asked in How Do I
How to connect Airtable and mongodb such as submission, not real-time

Can I connect airtable and mongodb with triggers such as submission, not real-time?When the I select a trigger after updated, not every time the airtable is updated, can the data be updated in mongodb?

1
Troy Tessalone
2 years ago
jeffernst
jeffernstBeginner
asked in How Do I
Can a Zap step delete a record in a Salesforce custom object

I have a custom object in Salesforce that mirrors an object in my app, and I use Zapier to update Salesforce when a record changes in my app. Often records in my app get deleted, and I need a way to delete the corresponding record that Zapier created in Salesforce. I don’t see an Action for deleting a record in the Salesforce integration. Are there any ways to do this? Seems like it would be a very common use case.

1
Troy Tessalone
2 years ago
V
volodyalebedevNew
asked in How Do I
Transfer: Next button not disabled when required fields aren't filled out

Hey, when creating a new transfer zapier allows to click “next” button even when required fields are not selected. Its just a little annoying. I’ve made a video of this bughttps://gifyu.com/image/SbQug

2
christina.d
2 years ago
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AleysiaBeginner
asked in How Do I
How to format address fields from Kajabi to include spaces in Google Sheets?

Aloha,  I am working with the platform Kajabi and Google Sheets.  I want to format the address information from Kajabi checkout (address, state, zipcode, etc) so that there are spaces when they are zapped into the google sheets. This is the Kajabi check-out screenshot attached mahalo! When address is zapped into google sheet I see: addresscitystatezipcodeI want it to look like address city state zipcode 

5
A
2 years ago
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LauraFNew
asked in How Do I
Will updating a HubSpot contact erase existing data?

If I create a zap to update HubSpot contacts and I only want to update one field in the contact properties, can I leave the rest of the properties blank in my zap, or will that clear the data from HubSpot? I don’t want any of the other properties to change. 

1
Troy Tessalone
2 years ago
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GregQPUBNew
asked in How Do I
Move any card to another list when ...

Heyy ! Here is the situation : I’d like to create a Zap which would update a Trello card + move it to another list when a certain thing happens on HubSpot.I’d like all the cards (those which have already been in the list + all those that don’t exist for now but will eventually exist in the futur) to move from a first list to another when a specific thing happens in Hubspot. The problem is :When I try to set this with “Update card in trello” + “Move card to list in Trello” one of the step is to fill the “Card” box. I guess this information helps the zap finding the right card, but I need the zap to do these 2 actions everytime the trigger occurs on Hubspot and for every cards. Question :What should I do to find a solution to this problem ? What should I put in the “card” box? I hope my explanation was clear enough. thanks,Greg :)

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Troy Tessalone
2 years ago
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Jon LeightonBeginner
asked in How Do I
Freshdesk create new ticket - name of sender

I have a Google Form setup as a contact form and created a Zap from the Google Sheet where the from answers are sent to Freshdesk but I don’t see a way to pull in the full name of the sender of the Google Form? The ticket in freshdesk only contains the email address as there doesn’t seem to be a field to map this to, is there anyway around this? 

3
Troy Tessalone
2 years ago
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DeenaNew
asked in Code & Webhooks
Stripe "new customer" Zap not triggering

I created a Zap  Stripe-Zapier-Flodesk with a trigger “new customer”. Trigger works if a new customer in Stripe created manually, but if the real order comes from a website (Squarespace) trigger doenst work and automation doesnt start. Im using secret key, not a test key. After dellting manually created customers, and tested a trigger received a message “We couldn’t find a customer”. Where could be problem? 

7
D
2 years ago
Harold
HaroldBeginner
asked in How Do I
Slack emojis presented as text (:emojiname:) instead of actual emoticons in Airtable

Hi all  When I forward messages from Slack via Zapier into Airtable, the emojis are presented in Airtable as text (like :emojiname:) instead of showing the actual emoticons in Airtable. How can I solve this, so the Emojis are presented in Airtable just like in Slack?Thanks in advance.-Harold

1
Troy Tessalone
2 years ago
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Timyr82Beginner
posted in How Do I
Need a Zapier Pro to help transfer data from emails to vTiger and Google Sheets

Hi!I have typical data in Inbox (Gmail). Need to trasfer it to CRM vTiger Leads and Google Sheets.The price is negotiable

2
Troy Tessalone
2 years ago
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Support 12BuildNew
asked in Troubleshooting
Google Spreadsheet 'Too much data' error

I keep getting the error ‘Too much data’ in Zapier when transferring to Google Docs. Even when I empted the Google Docs file. Any tips? 

1
Troy Tessalone
2 years ago
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